Had the biggest nightmare one could ever have when it comes to hair coloring. Thanks to Erin Konkol, the Salone manager with her knowledge and her great personality, she was able to fix the mistake that was done and provided great comfort in knowing I would be taken care of. The ending result was absolutely amazing... love, love love it! Thank you So much Erin! ❤ I would definitely recommend coming to this salon. Great group of ladies!
Tonight I got the worst service here. I normally don't mind making the 20min drive to this location because the employees are always so helpful and kind. But tonight, I asked an employee to see if they had a darker shade of powder in the back for me. She hands it off to another employee since she was stocking items in the front. This employee never came back to give me any information so I stood there for ten minutes until I decided to just leave. As I stand near the registers, the two women there pretend I'm not there while they chat and get trash ready. I'm all about being ahead of the game and shutting down but take care of your customers. Especially ones who were already waiting for someone to return and they didn't. Beyond disappointed.
I love the associates. They're always helpful and not judgmental!
Although i don't color my hair much i still don't like spending a lot of $ to do so. I dropped $200 to color my hair. It turned out so amazing and Mercedes was so wonderful. I'd post a pic but my camera is busted
Associates were not available on sales floor for questions.
Ulta Beauty is a US Hair Care Studio based in Wauwatosa, Wisconsin. Ulta Beauty is located at 11500 Burleigh Street, Space C, Wauwatosa, WI 53222, USA.
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