The people at the Sales desk were very helpful in asking what I would need and getting the right product. after buying the Surface Pro3 and base station i set it up on Network and the base station doesn't work. Call the store to get help with it and they can't help because they a specality store and don't that kind of help. Wisconsin has no other stores. Call center was no help..
I just bought the Surface pro 3 and pen. The three sales people that work there were extremely helpful in setting it up. Went back to the store 2 additional times, not sure how to work the cellular data, they took the time to show me how to set it up and update the system. We love the surface and would recommend going there to buy it. A+ service and nicest sales people.
The two sales people were pleasant and tried to be helpful. They explained that this kiosk store had very limited ability to do anything as far as sales or customer service except to recommend the Microsoft website or referral to the nearest real Microsoft store in Illinois. With the Milwaukee area
Had a very good experience with the customer service here.
market this large, and Microsoft wanting to grow their hardware sales operation, they could do a whole lot better than this. Very disappointing.
This kiosk store has zero technical support available for the area. Just over a year after getting a Surface 2 they do not even sell chargers for the device nor could their 800 line help to recommend trouble shooting issues I have with my device or a partner certified to do so. Buyer beware, roll the dice and lose mist likely.
Microsoft Store Mayfair is a US Electronics Store based in Wauwatosa, Wisconsin. Microsoft Store Mayfair is located at 2500 N Mayfair Rd, Wauwatosa, WI 53226, USA.
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